I disabled or moved my secondary camera during the test. What happened?

For security and test review reasons, all video from your secondary camera must be uploaded and clearly visible. If any video is missing or obstructred, your test will be invalidated.

If you received a message that you disabled or moved your secondary camera during the test, please follow these steps before testing again:

  • Set your phone to do not disturb. You should not receive any calls or notifications during the test.
  • Lean your phone against something stable and heavy. Your phone should not shift or fall during the test.
  • While setting up your phone as a secondary camera, check your computer screen to make sure your screen and keyboard are clearly visible.
  • Do not touch your phone during the test.
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