I received an email stating that my account was blocked. What happened?

If you are suspected of violating any of the rules of the Duolingo English Test, or engaging in any activity that might damage the integrity or security of the test, Duolingo reserves the right to block you from taking the Duolingo English Test again on any account tied to your identity.

If you believe this was done incorrectly, please file an appeal. Make sure to select "Duolingo English Test - Appeal Results" under the dropdown list for "Type of Issue."

Please see our Terms and Conditions of Service for more information.

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