My test results were not certified. Can I retake the test?

If your results were not certified, and you did not receive notice that your account was blocked, you can retake the test within 30 days of your original purchase date. However, please review and keep in mind the reason(s) why your results were not certified before retaking the test.

If you did receive notice that your account was blocked, you will not be able to retake the test. If you feel that this was done incorrectly, you may appeal your results here.

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