If you are a member of the Global Counselor Network, when logged into your admin portal you can click the HELP button on the bottom right side to chat, whatsapp, or email support at counselors@duolingo.com.
If you are a member of the Global Counselor Network, when logged into your admin portal you can click the HELP button on the bottom right side to chat, whatsapp, or email support at counselors@duolingo.com.