Frequently Asked Questions
ID Assistance
2025 TEST UPDATES
Faster Results
General
About the Duolingo English Test
- How do I take the Duolingo English Test?
- 2023 ApplyBoard Program for Agents
- When and where can I take the Duolingo English Test?
- How long does the Duolingo English Test take?
- How often can I take the Duolingo English Test?
- How long are my Duolingo English Test results valid?
Preparing for the Duolingo English Test
- How can I make sure my microphone clearly records my voice?
- How can I grant permission for the test to record my computer's screen?
- How can I grant permission for the test to receive my keystroke information?
- Can I connect my computer to a power source in the middle of test?
- Top Tips for your Test Experience
- How can I make sure my camera and microphone are working properly?
Duolingo English Test Rules and Requirements
- ★ Test Policies, Rules, and Requirements
- Can I use writing materials during the test?
- Can I use predictive text or writing assistant software during the test?
- Can I copy or memorize answers from other sources to use for my writing responses?
- How can I make sure my test video is clearly visible?
- How can I show that I am the one typing during the test?
Taking the Duolingo English Test
- Error: Failed to allow network access (Windows)
- Enabling Network Access
- My test was canceled because it lost access to my camera or microphone. What happened?
- My test was canceled because I clicked on another window or program. What happened?
- My test was canceled because I left fullscreen. What happened?
- What happens if I quit the test before completing it?
Interpreting your Duolingo English Test Results
Test Validity
- My phone camera was out of position during the test. What happened?
- I used third-party camera software on my phone. What happened?
- My identity could not be verified because my ID photo is outdated. What happened?
- There was more than one monitor or display present during the test. What happened?
- My computer screen was blank in my phone camera video. What happened?
- I did not correctly set up my phone to record my computer. What happened?
Sending your Results
- Does my Duolingo English Test certificate have an identification number?
- Is the Duolingo English Test accepted for visas?
- How do I view the institutions I have previously sent my test results to?
- Boost your career: Add your Duolingo English Test certificate to your LinkedIn or CV/Resume
- Can I have a PDF version of my certificate?
- How do I know what scores are accepted by specific institutions?
Payments
- How many chances do I get to take the Duolingo English Test when I purchase it?
- Payment processor compliance updates (March 2022)
- What is a test bundle? How do test bundles work?
- Can I purchase a Duolingo English Test voucher from a third-party seller?
- Can someone else purchase my Duolingo English Test for me?
- How do I apply a voucher code?
Privacy
More Information
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Access Program
- I took the Duolingo English Test with an Access Program fee waiver. Is the proctoring process any different?
- How does a student use the Access Program fee waiver to pay for their test?
- I received an Access Program fee waiver from a university. Can I share my test score with more than one university?
- Do students have to be from a specific country to qualify for these Access Program fee waivers?
- Do students have to be from a certain income level to qualify for these Access Program fee waivers?
- I’m a student in need of an Access Program fee waiver. Can I request this on my own?
Competitive Research Grants
- Is there a preference as to whether the research should be quantitative or qualitative in nature?
- Can I collaborate with the staff of the Duolingo English Test on the research?
- Is there a preference as to whether the quantitative research should focus on methodological innovations with simulation studies or on applications of existing methods on the empirical data?
- Can the research grant be used for hiring graduate students to help with the research?
- I want to do research on a topic that is not listed in the announcement. Can I submit a proposal?
- My institution wants me to conduct all my research through their Research Office which will charge 20% overhead. Is this acceptable?
Doctoral Awards
- Are there any terms and conditions for applying for this grant that are not listed in the call for applications? For example, does Duolingo expect any deliverables or IP agreements from awardees?
- Do references count toward the 1500-word limit for my award application?
- I cannot get a letter of support from my supervisor because they are on leave. Can I skip this step?
- What can I use the award money for? Do I have to provide receipts for expenses?
- I have just started my PhD study. Am I eligible to apply?
- I am doing my PhD outside the U.S. Will I be considered for the dissertation award?
Global Partner Network
About the Duolingo English Test
- What rules do test takers need to follow?
- What forms of IDs are accepted by the Duolingo English Test?
- How do I verify a test score?
- What does unofficial result mean?
- How can my test taker prepare for the test? Do you have test prep materials?
- Where can I find marketing materials and resources?
Vouchers
For Test Takers
- How do I apply a counselor invite?
- How do I remove a counselor invite?
- What is the benefit of applying a counselor invite?
- How is my data shared when I apply a counselor invite?
- What is the difference between voucher and a counselor invite?
- Do I have to pay for the test if I have a counselor invite?
Registering for the Global Partner Network
About the Global Partner Network
- How do I register for the Global Partner Network?
- Where can I get the DET Handbook?
- What tier am I?
- Do you partner with test centers?
- Global Partner Network Benefits
- DET Referral Incentive
Using the Admin Portal
- Why can’t I buy more than 500 tests?
- How do I buy tests for my students?
- What is the Results dashboard tab?
- What is the My Applicants dashboard tab?
- How do I change the email my organization uses to access the Admin Portal?
- Can you show me how to use the Admin Portal?
Using the invite code
Support for Global Partner Network Members
For Institutions
Access Program
- I am a non-profit organization. Am I eligible for Access Program fee waivers?
- I am a teacher. Can I request Access Program fee waivers?
- I am a recruitment agency. Can I get Access Program fee waivers?
- Who are your Access Program partner organizations?
- I have provided a student with a fee waiver. What does the test taker need to know about it?
- Are Access Program fee waivers individual use or will I be given a multiple use code?
Validity and Results
- Additional Details for Score Comparison Tables
- Results Dashboard: 2024 Walk-Through
- What does it mean if a test on my dashboard has a status of Uncertified?
- How long are Duolingo English Test results valid?
- Certificate privacy settings
- How can I verify the validity of a PDF of a Duolingo English Test result certificate?
Coupons
- Coupon Dashboard Basics: Full Video Walkthrough
- Coupon Dashboard Basics: Exporting Coupon Data
- Coupon Dashboard Basics: Assigning Coupons
- Coupon Dashboard Basics: Purchasing Coupons
- Coupon Dashboard Basics: Logging In
- Coupon Dashboard Basics: Coupon & Test Statuses