Frequently Asked Questions
Spring 2023 Test Updates
Faster Results
General
About the Duolingo English Test
- How do I take the Duolingo English Test?
- 2023 ApplyBoard Program for Agents
- When and where can I take the Duolingo English Test?
- How long does the Duolingo English Test take?
- How often can I take the Duolingo English Test?
- How long are my Duolingo English Test results valid?
Preparing for the Duolingo English Test
- Why are all test instructions in English now?
- How do I disable startup applications on a Windows computer?
- How can I make sure my microphone clearly records my voice?
- Test Update: New Interactive Reading questions
- Why is the Writing Sample scored now?
- Why did we remove the choice of prompts in the writing and speaking samples?
Duolingo English Test Rules and Requirements
- ★ Test Policies, Rules, and Requirements
- Can I use writing materials during the test?
- Can I use external devices, resources, or materials during the test?
- Can I memorize answers from other sources to use for my writing responses?
- How can I make sure my test video is clearly visible?
- How can I show that I am the one typing during the test?
Taking the Duolingo English Test
- How can I keep my mouse cursor from leaving the test window?
- I received a message that my session timed out. What does this mean and what should I do?
- Webcam/Video Not Working on Lenovo Devices?
- What should I do if my test freezes, cancels before I finish, or won't upload once I complete it?
- Why do I need to take a photo of myself and my ID?
- My country or ID type is not listed. What should I do?
Interpreting your Duolingo English Test Results
- What is an Unofficial Result?
- Does the Duolingo English Test have sub-scores? Can I see how I did on a specific question?
- What is the difference between the 100-point and 160-point scale?
- How long does it take to receive my results?
- Where can I find my test results?
- How do I interpret my Duolingo English Test results?
Test Validity
- My identity could not be verified because you could not confirm the authenticity of my ID. How can I fix this?
- My identity could not be verified because I submitted an ID that is different from the type of ID I selected during test setup. How can I fix this?
- My identity could not be verified because I submitted a form of ID that is not accepted for the Duolingo English Test. How can I fix this?
- My identity could not be verified because my ID contains native Chinese characters, but I did not provide them in the given name and surname fields. How can I fix this?
- My identity could not be verified because my ID was expired. How can I fix this?
- My identity could not be verified because I did not enter my full legal name or correct birth date. How can I fix this?
Sending your Results
- Is the Duolingo English Test accepted for visas?
- How do I view the institutions I have previously sent my test results to?
- Boost your career: Add your Duolingo English Test certificate to your LinkedIn or CV/Resume
- Can I have a PDF version of my certificate?
- How do I know what scores are accepted by specific institutions?
- How do I send my Duolingo English Test results to institutions?
Payments
- How many chances do I get to take the Duolingo English Test when I purchase it?
- Payment processor compliance updates (March 2022)
- What is a test bundle? How do test bundles work?
- Can I purchase a Duolingo English Test coupon from a third-party seller?
- Can someone else purchase my Duolingo English Test for me?
- How do I apply a coupon code?
Privacy
More Information
Subscores
- Why subscores?
- How did we choose these subscores?
- What is the scale of these new subscores?
- How can subscores be used?
- Can these subscores be superscored?
- Is the overall score an average of the subscores?
Access Program
- I took the Duolingo English Test with an Access Program fee waiver. Is the proctoring process any different?
- How does a student use the Access Program fee waiver to pay for their test?
- I received an Access Program fee waiver from a university. Can I share my test score with more than one university?
- Do students have to be from a specific country to qualify for these Access Program fee waivers?
- Do students have to be from a certain income level to qualify for these Access Program fee waivers?
- I’m a student in need of an Access Program fee waiver. Can I request this on my own?
Competitive Research Grants
- Is there a preference as to whether the research should be quantitative or qualitative in nature?
- Can I collaborate with the staff of the Duolingo English Test on the research?
- Is there a preference as to whether the quantitative research should focus on methodological innovations with simulation studies or on applications of existing methods on the empirical data?
- Can the research grant be used for hiring graduate students to help with the research?
- I want to do research on a topic that is not listed in the announcement. Can I submit a proposal?
- My institution wants me to conduct all my research through their Research Office which will charge 20% overhead. Is this acceptable?
Doctoral Awards
- Are there any terms and conditions for applying for this grant that are not listed in the call for applications? For example, does Duolingo expect any deliverables or IP agreements from awardees?
- Do references count toward the 1500-word limit for my award application?
- I cannot get a letter of support from my supervisor because they are on leave. Can I skip this step?
- What can I use the award money for? Do I have to provide receipts for expenses?
- I have just started my PhD study. Am I eligible to apply?
- I am doing my PhD outside the U.S. Will I be considered for the dissertation award?
Video Troubleshooting Guides
- Duolingo English Test:: Enable Desktop App Viewer
- Video: App ID
- Video: Applying a Coupon
- Video: Close External Programs
- Video: Enable Camera & Mic Permissions (Windows)
- Video: Enable Shareable Public Test Certificate Link
For Institutions
Access Program
- I am a non-profit organization. Am I eligible for Access Program fee waivers?
- I am a teacher. Can I request Access Program fee waivers?
- I am a recruitment agency. Can I get Access Program fee waivers?
- Who are your Access Program partner organizations?
- I have provided a student with a fee waiver. What does the test taker need to know about it?
- Are Access Program fee waivers individual use or will I be given a multiple use code?
Validity and Results
- What does it mean if a test on my dashboard has a status of Uncertified?
- How long are Duolingo English Test results valid?
- Certificate privacy settings
- How can I verify the validity of a PDF of a Duolingo English Test result certificate?
- What is the Duolingo English Test's policy about decertifying results?
- Can test takers appeal their results?
Coupons
- Coupon Dashboard Basics: Exporting Coupon Data
- Coupon Dashboard Basics: Full Video Walkthrough
- Coupon Dashboard Basics: Assigning Coupons
- Coupon Dashboard Basics: Purchasing Coupons
- Coupon Dashboard Basics: Logging In
- Coupon Dashboard Basics: Coupon & Test Statuses
About the Duolingo English Test
- Summer 2019 Updates to the Duolingo English Test
- Test Update: New scored, long-form speaking and writing
- Test Update: New scale and scoring methodology
- Test Update: More insightful video interview and writing sample
- Test Update: Improved design
- What is the research basis for the summer 2019 updates?