Frequently Asked Questions
Test Structure and Questions
- Test Structure
- Read and Select
- Fill in the Blanks
- Read and Complete
- Listen and Type
- Interactive Reading: Complete the Sentences
ID Assistance
2025 TEST UPDATES
Faster Results
General
About the Duolingo English Test
Preparing for the Duolingo English Test
Duolingo English Test Rules and Requirements
- ★ Test Policies, Rules, and Requirements
- Accepted Identification
- What is the DET mobile app?
- Using your phone to scan your ears
- Using your phone to scan your room
- Can I use writing materials during the test?
Taking the Duolingo English Test
- Enabling Network Access
- My test was canceled because it lost access to my camera or microphone. What happened?
- My test was canceled because I clicked on another window or program. What happened?
- My test was canceled because I left fullscreen. What happened?
- What happens if I quit the test before completing it?
- How can I keep my mouse cursor from leaving the test window?
Interpreting your Duolingo English Test Results
Test Validity
- I did not successfully complete my ear scan. What happened?
- I did not successfully scan the area behind my computer. What happened?
- I did not successfully complete my 360° room scan. What happened?
- My account was suspended. What happened?
- My phone camera was out of position during the test. What happened?
- I used third-party camera software on my phone. What happened?
Sending your Results
Payments
- How many chances do I get to take the Duolingo English Test when I purchase it?
- What is a test bundle? How do test bundles work?
- Can someone else purchase my Duolingo English Test for me?
- How do I apply a voucher code?
- How can I pay for the Duolingo English Test?
- How long do I have to take the Duolingo English Test after I pay for it?
Privacy
Subscores
Competitive Research Grants
Global Partner Network
About the Duolingo English Test
- What rules do test takers need to follow?
- What forms of IDs are accepted by the Duolingo English Test?
- How do I verify a test score?
- What does unofficial result mean?
- How can my test taker prepare for the test? Do you have test prep materials?
- Where can I find marketing materials and resources?
Vouchers
For Test Takers
- How do I apply a counselor invite?
- How do I remove a counselor invite?
- What is the benefit of applying a counselor invite?
- How is my data shared when I apply a counselor invite?
- What is the difference between voucher and a counselor invite?
- Do I have to pay for the test if I have a counselor invite?
Registering for the Global Partner Network
About the Global Partner Network
- How do I register for the Global Partner Network?
- Where can I get the DET Handbook?
- What tier am I?
- Do you partner with test centers?
- Global Partner Network Benefits
- DET Referral Incentive
Using the Admin Portal
- Why can’t I buy more than 500 tests?
- How do I buy tests for my students?
- What is the Results dashboard tab?
- What is the My Applicants dashboard tab?
- How do I change the email my organization uses to access the Admin Portal?
- Can you show me how to use the Admin Portal?
Using the invite code
Support for Global Partner Network Members
For Institutions
Access Program
- I am a non-profit organization. Am I eligible for Access Program fee waivers?
- I am a teacher. Can I request Access Program fee waivers?
- I am a recruitment agency. Can I get Access Program fee waivers?
- Who are your Access Program partner organizations?
- I have provided a student with a fee waiver. What does the test taker need to know about it?
- Are Access Program fee waivers individual use or will I be given a multiple use code?
Validity and Results
- Additional Details for Score Comparison Tables
- Results Dashboard: 2026 Walk-Through
- What does it mean if a test on my dashboard has a status of Uncertified?
- How long are Duolingo English Test results valid?
- Certificate privacy settings
- How can I verify the validity of a PDF of a Duolingo English Test result certificate?
Coupons
- Coupon Dashboard Basics: Full Video Walk-Through
- Coupon Dashboard Basics: Exporting Coupons
- Coupon Dashboard Basics: Assigning Coupons
- Coupon Dashboard Basics: Purchasing Coupons
- Coupon Dashboard Basics: Logging In
- Coupon Dashboard Basics: Coupon & Test Statuses