During test setup, you will need to allow network access to your computer. This is required to ensure the test is as secure as possible.

Windows

You will be asked to allow the app to make changes to your device. When you click YES, you may be prompted to enter the password for your computer. After you complete this step, close the Duolingo English Test app and restart it to continue with your test.

But this is my computer and I’m logged in. Why do I need to enter another password?

Your Windows account may not have administrative capability. You will need to enter the password for the administrator account.

What if I don’t know the administrator account’s password?

If the computer isn’t yours, you can ask the computer’s owner. If it is yours and someone else set up your Windows account, you should ask them.

If you still aren't able to get the password, you will need to use another computer.

macOS

Step 1

You will be asked to enable permissions. Click ENABLE next to "Network Extension," then follow the the instructions in Step 2 according to your version of macOS.

Step 2

macOS Sequoia (macOS 15) or newer:

The Login Items & Extensions settings will open. Give the Duolingo English Test app permission to access Network Extensions.

Alternatively, you can open System Settings → General → Login Items & Extensions → Network Extensions and enable the permissions for the Duolingo English Test app.

macOS 10.15-14 (prior to Sequoia): A "System Extension Blocked" message will pop up. Click OPEN SYSTEM SETTINGS, select "App Store and identified developers," then click ALLOW.

Alternatively, you can open System Settings → Privacy & Security → Security and enable the above option.

Step 3

The app will check your device and display a message that the app would like to filter network content. Click ALLOW.

Step 4

Close and re-launch the Duolingo English Test desktop app. You should now be able to proceed with the test.