Test Policies, Rules, and Requirements

During the test

  • Don’t look away from the screen, except when typing.
  • Don’t memorize or read answers from other sources.
  • Don’t take notes or record questions.
  • Don’t type or speak until instructed.
  • Take the test in a room alone, and do not interact with anyone.
  • Capture your entire screen and keyboard with your phone camera.
  • Don’t interfere with the phone camera recording.

Computer Setup

  • Do not use a virtual machine.
  • Disable software with predictive text, proofreading, typing suggestions, or reference functions. Use a standard input method.
  • Close all programs other than the desktop app, including browsers (Chrome, Firefox, etc.), telecommunication software (Skype, Discord, etc.), streaming software (Twitch, etc.), and remote desktop software (Teamviewer, Anydesk, etc.).
  • Remove paper and notes from the testing space.
  • Use only one keyboard, mouse, and phone.
  • Stay in the camera frame and keep your ears, eyes, and mouth visible.
  • Remove extra screens and devices from the testing area.
  • Remove headphones or earbuds.
  • Remove glasses and clip-on or magnetic earrings before completing the ear scan.

General rules

  • You may purchase up to 3 tests in any 30-day period.
  • A test credit is valid for 21 days from purchase.
  • You may use only one account to take the test.
  • You may not share your account with another person. Each test taker must have their own account for testing.
  • You must have a valid form of ID.
Was this article helpful?
194 out of 220 found this helpful