Test Validity
- My test was cancelled. What happens next?
- I received an email stating that you were unable to verify my identity. What happened?
- Why was my ID rejected?
- I received an email stating that you were unable to certify my test results. What happened?
- I received an email stating that my account was blocked. What happened?
- My test results were not certified. Can I retake the test?
- How can I appeal my results?
- Can I appeal my results even if they were certified?
- I have concerns about a test taker breaking the rules. What should I do?