Test Validity
- Can I view the score if my test is invalid?
- I received an email stating I used predictive text. What happened?
- I received notice my camera or microphone didn't work, but I’m sure it did.
- My test was canceled. What happens next?
- I received an email stating that you were unable to verify my identity. What happened?
- Why was my ID rejected?
- I received an email stating that you were unable to certify my test results. What happened?
- I received an email stating that my account was blocked. What happened?
- My test results were not certified. Can I retake the test?
- How can I appeal my results?
- Can I appeal my results even if they were certified?
- I have concerns about a test taker breaking the rules. What should I do?
- I received an email that my test was decertified. What does that mean?